Taipei, Taiwan
stillponenyn brings trained, warm-hearted helpers into your family member's home — so daily life feels supported, comfortable, and familiar.
What We Offer
Each arrangement is tailored to what your loved one actually needs — not a one-size package, but a considered plan built with your family.
A gentle presence during waking hours to help an elderly family member navigate the day comfortably — morning routines, meals, light activity, and warm conversation at their own pace.
Practical accompaniment for seniors who need help getting around. Medical visits, pharmacy trips, market runs, or a walk in the park — planned carefully and carried out with steady, attentive support.
Continuous care for elderly individuals who need someone available at all hours. Personal care, meal preparation, nighttime supervision, medication schedules — covered by a dedicated rotating team.
Why Families Choose stillponenyn
Every helper passes a background check and completes structured training in elderly care, respectful communication, and emergency procedures before their first visit.
You receive regular updates after each visit. If anything changes, we reach out — you're never left guessing about your family member's day.
Needs shift over time. Your care arrangement can be scaled up, scaled back, or restructured without penalty whenever your situation changes.
Your loved one remains in familiar surroundings with their own routines, belongings, and neighbourhood — a meaningful comfort that residential settings rarely match.
Helpers arrive when expected. For round-the-clock arrangements, transition handovers are managed carefully so your family member always has coverage.
Our helpers follow the elder's pace. No rushing, no pressure. The goal is a calm, dignified daily experience — not a managed schedule.
Start a Conversation
There's no obligation to commit on the first call. We'll listen to your family's situation and share what might actually be useful.
Questions We Hear Often
Before any helper begins, we share their profile with you and arrange a brief introductory meeting. If the match doesn't feel right, we'll suggest an alternative — no friction involved.
We expect that to happen and plan for it. Your arrangement can be adjusted in scope or shifted between service types as your family member's situation evolves.
Yes. Our network covers seven days a week, including national holidays. Scheduling for these periods is simply confirmed in advance so coverage is in place.
Pricing is straightforward and agreed upon before service begins. Invoices are issued monthly, with the option to pay by bank transfer. There are no hidden fees or enrolment costs.
We maintain backup coverage within our team. If your regular helper is unavailable, we arrange a substitute and notify you as early as possible — typically the evening before.
Our helpers are matched based on communication preferences. For families who use Taiwanese Hokkien, Hakka, or prefer English, we do our best to pair accordingly during onboarding.
Our Location
No. 99, Section 2, Renai Road, Neihu District, Taipei 114
Reach Out
Phone
+886 6 946 6560Address
No. 99, Section 2, Renai Road,
Neihu District, Taipei 114
Working Hours
Mon–Fri: 8:30 AM – 6:00 PM
Sat: 9:00 AM – 1:00 PM
On-call support available 24/7
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